All Systems Operational

About This Site

Bookmark this page! Information Technology Services status page is an online dashboard and notification tool that communicates ITS service outages, maintenance and current status updates to a general campus audience. Users can view this page at all times, including during network outages. Users can also opt in for email, SMS and RSS notifications via the “Subscribe to Updates” button above.

Google Apps Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Slides Operational
Google Apps Sheets Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Teaching & Learning Tools Operational
Canvas ? Operational
Akindi ? Operational
Turnitin ? Operational
Other Applications Operational
Banner Operational
Single Sign-on Operational
OnBase Operational
Network (Wired/Wireless) Operational
Administration Building Operational
Rodman Hall Operational
Boler College of Business Operational
O'Malley Center Operational
Grasselli Library & Breen Learning Center Operational
Dolan Science Center Operational
Residence Halls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 24, 2020

No incidents reported today.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020
Resolved - This incident has been resolved.
Feb 18, 16:52 EST
Monitoring - We are currently working on implementing a solution. We apologize for the inconvenience and thank you for your patience.
Feb 18, 13:25 EST
Identified - Turnitin and Turnitin UK users may be unable to submit via Google Drive.

Our engineers believe they have identified the root cause of the issue and are working to resolve this as our top priority.

We apologize for any inconvenience caused.
Feb 18, 08:46 PST

Update - Turnitin and Turnitin UK are currently experiencing an unexpected service disruption.

Users may not be able to make submissions via Google Drive.

We are continuing to investigate this issue as a priority and hope to have a resolution soon.

Apologies for any inconvenience this may be causing.
Feb 18, 08:15 PST

Investigating - We’ve run into some issues.

Turnitin and Turnitin UK are currently experiencing an unexpected service disruption.

During this time, you may find that you are unable to make submissions via Google Drive.

We invite you to track the progress of this disruption while we work to bring service back to optimum health.
Feb 18, 11:53 EST
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020
Completed - The scheduled maintenance has been completed.
Feb 13, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 10:00 EST
Scheduled - Turnitin will be performing maintenance on their instance. Although Turnitin anticipate most users will experience negligible/minimal disruption to their service during this period, some users could encounter problems accessing, uploading, submitting, or grading in the products listed below:

• Turnitin Similarity
• SimCheck (including Integrations)
• Turnitin Core API (including Integrations)
• Roster Sync through Turnitin.com
• Integrations through LTI 1.3
• Authorship Investigate

If you have any questions or concerns about this maintenance, please call the JCU Service Desk at 216-397-3005.

Thank you for your patience and understanding while we work to improve our services.

Information Technology Services
sites.jcu.edu/its
216.397.3005
Feb 3, 10:13 EST
Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.