All Systems Operational

About This Site

Bookmark this page! Information Technology Services status page is an online dashboard and notification tool that communicates ITS service outages, maintenance and current status updates to a general campus audience. Users can view this page at all times, including during network outages. Users can also opt in for email, SMS and RSS notifications via the “Subscribe to Updates” button above.

Google Apps Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Slides Operational
Google Apps Sheets Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Teaching & Learning Tools Operational
Canvas ? Operational
Akindi ? Operational
Turnitin ? Operational
Portfolium Operational
Canvas Studio ? Operational
Qualtrics Operational
Other Applications Operational
Banner Operational
Single Sign-on Operational
OnBase Operational
Spacefinder (EMS) Operational
Phones (VOIP) Operational
Zoom Meetings Operational
Zoom Chat Operational
Network (Wired/Wireless) Operational
Administration Building Operational
Rodman Hall Operational
Boler College of Business Operational
O'Malley Center Operational
Grasselli Library & Breen Learning Center Operational
Dolan Science Center Operational
Residence Halls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 28, 2020

No incidents reported today.

Nov 27, 2020
Completed - The scheduled maintenance has been completed. We appreciate your patience and support during this maintenance.

Please contact the ITS Service Desk at 216-397-3005 or servicedesk@jcu.edu with any questions or concerns.
Nov 27, 18:57 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 15:39 EST
Scheduled - Maintenance completion update was sent out in error. Scheduled maintenance is still in progress.

We will provide updates as necessary.

On Friday, November 27th, beginning at 10 am, the Information Technology Services (ITS) department will be performing necessary maintenance in the main data center which requires most servers and storage systems be taken offline. Most campus computer resources, including the Banner Systems and lab computers, will be unavailable during this time. Access to Canvas and other off-campus hosted systems will remain available during the maintenance.

Please contact the ITS Service Desk at servicedesk@jcu.edu or 216-397-3005 with any questions or concerns you may have about this maintenance event.

Thank you for your understanding as we perform this work to maintain vital campus services.

Information Technology Services
Nov 27, 15:38 EST
Completed - The scheduled maintenance has been completed.
Nov 27, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 10:00 EST
Scheduled - On Friday, November 27th, beginning at 10 am, the Information Technology Services (ITS) department will be performing necessary maintenance in the main data center which requires most servers and storage systems be taken offline. Most campus computer resources, including the Banner Systems and lab computers, will be unavailable during this time. Access to Canvas and other off-campus hosted systems will remain available during the maintenance.

Please contact the ITS Service Desk at servicedesk@jcu.edu or 216-397-3005 with any questions or concerns you may have about this maintenance event.

Thank you for your understanding as we perform this work to maintain vital campus services.

Information Technology Services
Nov 10, 16:04 EST
Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.